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Operations Assistants

The Academic Integrity Office (AIO) and Triton Testing Center (TTC) work together to promote and support degree integrity. Having students at the front-of-house is important to us, as most of our visitors can benefit from seeing the welcoming face of a peer when they walk into our space.

As an Administrative Support Specialist for the AIO and TTC, you will greet and check-in visitors to our virtual and physical office, field questions pertaining to both units, perform administrative duties, and support career and other student staff during daily operations.

You will be assigned responsibilities in one or more of the following areas according to the operational needs of the AIO and TTC:

 

Operations Support

  • Greet students and instructional staff at the physical and virtual front desk

  • Assist students and instructional staff with questions about AIO & TTC, and/or redirect them to career staff or other campus resources as needed

  • Check-in and check-out visitors for tests and appointments

  • Escort test-takers to testing locations

  • Ensure testing and meeting rooms are properly set up, clean, and fully stocked, including setup and management of electronic equipment such as cameras, iPads, and laptops.

  • Schedule tests and appointments for students, staff and faculty

  • Help maintain a quiet, honest testing environment with minimal distractions for test-takers

  • Monitor testing rooms as needed

     

Administrative Support

  • Respond to email correspondence and categorize to other staff as needed

  • Perform general administrative and clerical duties as assigned, including organizing and tracking office supplies, storing and organizing test-taker belongings, and organizing tests for instructional staff pickup

  • Provide administrative support to AIO career staff including, but not limited to, processing student meetings/trainings, monitoring and tracking cases, and other duties as assigned

  • Provide policy and procedural support to professional and student staff as assigned

  • Update and maintain private and confidential student and instructional records in multiple database/online platforms

Education & Outreach

  • Provide support for AIO's after-education program through facilitation of small group or 1:1 meetings, grading and processing assignments, and/or communicating with enrolled students

  • Print and/or prepare training materials and packets as needed

  • Support or lead preventative education and outreach events and programs

  • Provide marketing support for outreach and education events through the creation and maintenance of social media posts, website updates, graphics, and campus advertising

  • Develop and sustain good connections with office users, staff, and volunteers

  • Coordinate recruitment, interviews, onboarding, and training for new student staff

Interested in Joining the Team?

We're not currently hiring but hire annually so keep in touch for next year!

Qualifications

  • Responsible, Honest, Fair, Trustworthy & Respectful

  • Excellent interpersonal and communication skills

  • Ability to command authority while maintaining professionalism and respect

  • Maintain integrity under stressful conditions in environments with potential conflicts of interest

  • Ability to work independently, as well as to work well on a team

  • Ability to take direction well from multiple sources

  • Demonstrated attention to detail

  • Ability to maintain confidentiality

  • Flexibility and ability to manage & prioritize multiple tasks while working in an active office

  • Familiarity with campus resources and polices a bonus

  • Must pay UC San Diego student services fees each quarter working

  • Pre-employment background check required

Competencies

  1. Critical Thinking and Problem Solving: Identifies important problems and questions and gathers, analyzes, evaluates information from a variety of sources before forming a strategy, decision, or opinion.

  2. Professionalism and Integrity: Demonstrates integrity, honesty, dependability and ethical responsibility, and accepts direction and personal accountability.

  3. Self Reflection: Assesses, articulates, and acknowledges personal skills and abilities, and learns from past experiences and feedback to gain new insights and understandings.

Position Details

  • Location: On-campus
  • Approximate hours per week: 12-20
  • Pay Rate: $19/hr